About Conveyancing Extra
FAQs for Clients
Q. Who are you?
A. Conveyancing Extra is a trading name of Thornton Law Limited.
Thornton Law Ltd is an established firm, regulated by the Solicitors Regulation Authority and fully insured, so you can be confident you are dealing with highly trained professionals.
Conveyancing Extra provides a comprehensive conveyancing service, putting your needs first and working tirelessly to complete each case quickly and efficiently.
With a simple online conveyancing quote tool and online tracking you can monitor the progress of your case at any time that suits you - in addition to the usual contact methods of phone, fax, email and/or post.
You can be confident that the property team at Conveyancing Extra will work hard to meet your expectations and alleviate some of the stress involved in any legal transaction - whether for residential or commercial property, and whether you instruct us to buy, sell, re-mortgage, lease or transfer your property.
Q. How do I get a quotation?
A. To obtain a comprehensive conveyancing quote, simply click on the 'Residential Conveyancing' link (for residential property matters) or 'Commercial Conveyancing' link (for commercial property matters), select the type of transaction (eg Sale, Purchase, Re-mortgage, etc), answer a couple of simple questions (eg the purchase price, whether it's freehold or leasehold and whether a mortgage is involved): Our highly competitive quoting tool will then give you a clear breakdown of all conveyancing fees and charges and what each charge relates to - it's that simple.
Q. Why should I use Conveyancing Extra?
A. Apart from offering highly competitive fees we also offer some key features to our service:
It is simple and quick to obtain a conveyancing quote
Clear step by step pricing guide so you know what you are paying for, with no hidden fees
Online management so you can track the progress of your house purchase / house sale, etc at any time of the day or night
No middlemen: you will be dealing with us from start to finish
Each case is dealt with by a named, dedicated, highly trained professional conveyancing assistant who is a member of the property team at Thornton Law Ltd. This gives you continuity of care
Instant response: we will contact you within 1 working day from instruction
Q. How long will it take?
A. Each case is different and the timeframe is dependent upon many external factors, including such things as the number of people in a chain, whether the property is freehold or leasehold, and whether a mortgage is involved. It is therefore impossible to state with any accuracy here how long your conveyancing transaction will take. However, we can promise you that we will deal with your case promptly and will be proactive in chasing other parties for any information required. Once we have received instructions, you can discuss timescales further with the particular conveyancing assistant dealing with your case.
Q. How can I instruct you to proceed?
A. When you receive your quote for the legal fees and disbursements payable in your property matter, just click on the ‘Instruct Us' button at the top of the quote, complete your details and submit and we will take it from there. We will contact you within 1 working day with initial paperwork.
Q. How do I track my case?
A. Once you have instructed us to proceed you will be given a user name and password so you can monitor your case at any time by using our 'Case Tracking' system (links on the left)
If we haven't answered your questions here, please feel free to email us with your query and someone will get back to you as soon as possible.
Alternatively, if you would like to speak to someone in person, please call us on 0845 470 0025